Dispatching: Keeping it simple
Written by: Tassta | Published:
Kaveh Hosseinzadeh, Tassta’s managing director

(Advertisement feature) Tassta’s TR.Pro compact dispatcher supports multiple two-way radio vendors and is designed to be used by anyone, without any need for prior training or experience

Today’s two-way radio dispatching software packages are powerful and feature-rich, but this often creates headaches for the customer. A huge array of features often leads to a baffling user experience, requiring significant experience and costly training, while the price of such solutions is often prohibitive for many would-be users.

Tassta has addressed both these issues with its TR.Pro compact dispatcher. It focuses on just the most important dispatching functions, namely:

• Group calls
• Individual calls
• Status messaging (if supported by the radio network)
• Emergency calls
• Changing groups
• GPS localisation
• Voice recording
• Multi-group listening
• Group scan
• Broadcast calls.

“All these features are reachable with just two or three clicks and the graphical user interface (GUI) is optimised to allow TR.Pro operators to use it without any prior training or long-term experience with other dispatching software,” says Kaveh Hosseinzadeh, Tassta’s managing director. “When they sit down for the first time with TR.Pro, it’s easy for them to start immediately.”

“We’ve started to produce a series of YouTube videos, with a video for each of TR.Pro’s features, to help people quickly get to grips with the software. We’ve even created a video that covers configuration. If you have no engineering or two-way radio background, we’ve made sure that all the materials are there for you to get started.”

He is particularly proud of TR.Pro’s flexibility. Multi-vendor support is provided and Tassta has used the knowledge and expertise gathered during the development of its T.Bridge universal PMR gateway to ensure that TR.Pro will work with MOTOTRBO, Hytera, Kenwood, Sepura and DAMM radio systems.

Everything you need – at the right price
Tassta has also taken an innovative approach to TR.Pro’s distribution – it can be downloaded from the company’s website and users can try before they buy, with a licence costing just €870/$980.

“Our message to potential customers is that dispatching solutions don’t need to be expensive,” says Hosseinzadeh. “By not offering complex functionality that users will rarely use, we’re able to offer TR.Pro at an affordable price, allowing users that might have needed two dispatchers, but didn’t previously have the budget to buy them to do so.

“Another way in which our solution offers better value than much of the competition, is that TR.Pro by default has no limitations on the size of the radio fleet it can managed. While some dispatchers might require you to buy an extra licence if you wish to use it to manage more than 20 radios, with TR.Pro, there’s no additional cost involved should you decide to expand your radio fleet or wish to use it with a large number of subscribers.”

Look out for a subscription-based version of TR.Pro in January next year, which will run on Tassta’s servers and allow users to dispatch smartphone users as well as their two-way radio counterparts. With a price of around only €20/month per dispatcher, it will allow companies to start using a powerful, yet simple dispatching solution with no up-front investment required.

Contact Information
For more information, please email Tassta at mail@tassta.com or if you’re attending PMRExpo, visit the company on stand C26.

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