How to buy enterprise mobility management

In pursuit of ever greater productivity, many organisations have embraced mobile working strategies, but it’s a complex area, requiring dedicated software and expertise. Kate O’Flaherty has the details

Mobility is enabling new ways of working, but companies also need to manage and secure the multiple devices present in today’s workplaces. This is leading many to turn to enterprise mobility management (EMM) – an umbrella term for mobile device management (MDM), mobile application management (MAM) and mobile content management (MCM).

So, what should organisations be looking for when searching for an EMM solution? If businesses are to derive value from the area, they must first understand the problems that need solving for employees, says DMI’s chief innovation officer, Magnus Jern.

And EMM goes beyond just ‘bring your own device’ (BYOD), says Jern. “It starts with the end-user being the focus: look at what employees need to access. Take into account that you don’t want to lock down devices.”

Over the past few years, the definition of the term ‘mobile devices’ has started to broaden: whereas EMM previously covered mobile phones, it now includes laptops and Internet of Things (IoT) devices such as wearables. “EMM does not just cover smartphones and tablets; it is wearables and virtual reality devices, as well as drones,” says Sei-Myung Chang, strategy lead at Accenture Mobility.

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