Landscaping firm uses mobile app to boost efficiency

Grace Landscapes, a national commercial landscaping company, has boosted its efficiency and reduced its paper waste through adopting the WorkMobile mobile data capture app.

Previously, its field workers relied on paper-based forms and handheld cameras to capture information on landscaping and maintenance projects, resulting in a paper trail that included a three to four day wait to receive paperwork back by mail. The information then needed to be manually inputted into its CRM system and filed away.

Grace Landscapes recognised that it could benefit from a digital solution to help manage its data more effectively, and as it decided to upgrade its company mobiles to smartphones, began to look into ways that they could be used to their full potential. After trialling WorkMobile’s cloud-based application for eight weeks with just four users, Grace Landscapes now has a permanent licence for each of its 40 field workers and supervisors.

With the help of WorkMobile’s flexible form designer, information can now be sent back to the Grace Landscapes’ head office instantly, along with photographs. This information is automatically integrated into the CRM and is saved in the correct file, saving time and leaving less room for human error.