ADVERTORIAL: Every solution starts with a problem, and every problem creates a need
Developing user-centric, configurable and cost-effective solutions stems from solving real customer problems. GlobalView Systems discusses its approach.
The problem – typically, this originates either from frustration over operational inefficiencies, or worse, an ‘incident’. Both scenarios are time-consuming, costly and, most crucially, can compromise both worker and public safety.
The need – to have the capability to manage communications involving multiple interfaces across large and fragmented sites.
The solution – Android Dispatcher. This software application, designed and developed by GlobalView connects Conventional or XPT Hytera based radio systems via IP. The software is used in conjunction with a desktop touchscreen device that blends IP and conventional two-way radio connectivity.
Proven for critical communications were downtime is not an option. The application was initially developed as the perfect solution to a problem posed by a particular client, a large UK energy provider. They needed a reliable solution to improve on-site communications from their control rooms to the radio users, ensuring a safe working environment.
Working alongside Hytera’s Technical Team, GlobalView developed their Android Dispatcher using its InteraX software platform.
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