No one works in a vacuum – our expectations for convenience and ease of use when it comes to buying equipment are shaped by our familiarity with online stores and the routine experience of placing an order as a consumer and having it arrive quickly and accurately. How many times have you, as a reseller, wished that the process of buying two-way radio equipment was just as easy?
Until now there’s been an element of frustration associated with the ordering process, as while placing orders through a telephone or email is common throughout the channel it has its limitations and restrictions such as office opening hours. Airsys’s new fully integrated B2B e-commerce platform has solved these problems – there you will find the full Airsys product portfolio, stock availability, individual buying prices and many more account management features.
“Our B2B e-commerce platform has been fully integrated within our business applications,” says Leigh Hope, Airsys’s chief operating officer. “Once you checkout a cart, your order is processed automatically ensuring rapid pick and delivery. With some e-commerce platforms, orders still need to be processed manually delaying the order being delivered.”
The full features and benefits of Airsys’s e-commerce platform include:
• Compare product specification
• Place quick orders to save time
• Save items to cart
• Check stock availability
• Promotions automatically added to orders
• View individual customer pricing
• View account statement and request invoices
• On-line chat
• Faster buying
• Secure buying
• Greater efficiency
• 24 hour purchasing
The B2B e-commerce platform is mobile friendly and gives 24-hour access and support. Each reseller has complete control over their account with Airsys continuing to deliver the high level of support and service that you expect from a trusted distributor. Product champions and account managers are always available to deal with any queries you might have, through on-line chat, email, telephone, or face-to-face.
The website is constantly being updated with new products, helpful information, articles, newsletters and announcements. Start exploring over 8,000 products today at airsy.co.uk
Learning is earning
Airsys has formed technical alliances with multiple leading vendors and manufacturers enabling them to offer a one-stop shop for agnostic support that you can tap into as an extension of your own capabilities.
The Airsys technical team understand the complexity of the two-way radio industry and can complement your business operations. Their technical understanding allows them to solve challenges and help the channel convert quotes into sales.
Product demonstrations are ideal in assisting with pre-sales and helping customers understand the solution you are proposing as this builds buyer confidence and often helps to close the sale. Airsys can demonstrate a full spectrum of solutions either from its newly refurbished demonstration suite, on its demonstration bus or via streaming services.
“When you’re selling a product, it’s important to know its benefits, but this can only be done effectively if you fully understand how these benefits will affect the end user,” says Leon Class, Airsys’s IT and technical manager.
The demonstration suite provides a full functional working environment and is available for demonstration and training purposes. Suitable for hardware and software, the suite can be used to show your customers the benefits and features of the extensive Airsys range.
The demonstration suite has recently been used for two days training on TRBOnet and MOTOTRBO. Making full use of the suite and office facilities, Tom Grady, Airsys’s technical manager, listened to the reseller’s requirements and then composed a specific training programme for them that covered all the areas where they needed more instruction.
“It [the demonstration suite] opened my understanding on the system we have purchased. The technical team will be more confident in setting up MOTOTRBO Systems,” said an Airsys reseller after receiving training on TRBOnet.
Playing a vital role in the acquisition of business, the demonstration suite is a value add and leading technical service for many Airsys resellers – who have given it a five star recommendation.
“There were practical sessions which helped me understand the topic and the trainer responded to my questions in a friendly manner,” said an Airsys reseller after receiving training on MOTOTRBO.
More than just a box shifter
Airsys is more than just a distributor of two-way radio, accessories and network equipment and prides itself on providing resellers with a continuously improving service in every area of its business. At the company’s heart is its commitment to deliver 360 degree support with unique value adds. 2017 saw Airsys invest heavily in all areas of its business including improved training facilities, increased product offering, a new demonstration suite, updated demonstration vehicle and development of its new B2B e-commerce platform.
Whether you’d like more information on their product offering, assistance from their technical team or details on how to become a registered Airsys reseller please contact a company representative today. A dedicated account manager will provide support to you on all matters relating to your account.
Airsys also has appointed “product champions” for its key manufacturers. This provides another level of support for you and your team on issues specific to a certain brand. The sales team is supported by an experienced customer services team who deal with order processing, warranty, repair, deliveries and general enquiries.
Contact details
If you would like more information on Airsys’s products, please contact a company representative on: marketing@airsys.co.uk or (UK) 023 8071 8700
