The software will provide user devices with what the government calls “data-sharing functions and real-time video features.” Crucially, it will also include a “push-to-talk protocol for instant communications.”
IBM will lead the design, build and system integration of the ESN platform, integral to which is the provision of IT infrastructure. In the parlance of the programme, this is known as the 'user services' piece.
Discussing the move, a spokesperson for the UK government said: “After several delays to the rollout of ESN over recent years, the government is [committed] to delivering the project as quickly as possible.
“Providing the emergency services with improved technology is a key part of the government’s drive to make the nation’s streets safer, which is a crucial part of the prime minister’s Plan for Change.”
The spokesperson continued that going forward, policing minister Dame Diana Johnson will chair “regular meetings to ensure the project is running to time and cost.”
Managing partner at IBM UK and Ireland, Rahul Kalia, said: “We are proud to support the Emergency Services Network in delivering a secure and resilient communications platform to empower frontline emergency services.
“Working with our ecosystem partners, we will deliver mission-critical services for first responders to enhance safety in our communities across Great Britain. We look forward to working with the government to deliver this in a timely and cost-effective manner.”
Policing minister Johnson said: “Every day our brave emergency services help members of the public facing life-or-death situations. We must do everything we can to maximise the chances of successful outcomes, and communications between frontline staff is critical to ensuring this.
"This government is working tirelessly to support this project, making sure it is delivered in a timely and cost-effective manner, and IBM will be an important part of bringing the Emergency Services Network online.”
