60 seconds with Radio Links Communications' Bill Pugh

Bill Pugh, senior consultant engineer at Radio Links Communications, discusses his career in the two-way radio industry

How do you spend most of your time at work?

Mainly finding and designing ways to allow manufacturers’ equipment to perform in a way that our customers would like them to. Bespoke interfaces are a speciality – if it can’t be done with software, it can be done with hardware. Oh, and customer visits; it’s always enjoyable translating their expectations into reality.

Describe your most unforgettable project.

The installation of a DMR radio system with a DAS into a major London hotel. Trying to provide the required 100 per cent RF coverage was interesting and never to be forgotten.

What’s the most unusual thing you’ve seen while working in the radio sector?

A very intimate couple among the heather close to a hilltop radio site in North Wales!

Over your career, what has most tested your patience?

One of our hire customers demanded I travel 50 miles to fix their radio base station that had failed. They would not listen to my advice over the phone, so I drove to the site, turned the mains switch on the distribution panel that they had fitted to ON, and left.