Nando’s SA updates in-restaurant comms

Nando’s has rolled out Cradlepoint routers in all of its 279 sites in South Africa.

According to a statement from the technology provider, the E300 routers will provide the restaurants with a “unified and stable communications platform.” Nando’s first began using Cradlepoint solutions in 2015.

Discussing the roll-out, a spokesperson said: “As restaurants battle for market share, the demand on technology has surged, with modern [businesses] now requiring support for point-of-sale systems, back-office PCs, smart ovens, IoT devices, guest Wi-Fi and online ordering. For Nando’s to take advantage [of this technology] it needed reliable connectivity that could be scaled up and down depending on demand.

“The deployment of the new E300 routers will ensure Nando’s restaurants operate at high-performing levels, providing crucial bandwidth and speed to support innovative solutions. The routers will also allow Nando’s to experiment with emerging technologies such as connected cameras, which offer valuable insights into customer behaviour.”

Chief technology officer at Nando’s SA, Daniel Harmse, said: “Having reviewed several partners we knew that Cradlepoint and Infoprotect offered the most secure and best product. I have been able to sleep much sounder at night knowing that our connectivity estate is in safe hands.

“Having this solution has made managing our network infrastructure so much simpler. It is enabling us to focus on trialling new technology to make restaurants more efficient and improve the customer experience. If we didn’t have the right partner in place to help us do this we would quickly fall behind our competitors.”